Shipping policy

 

Delivery

BENCH WORKS INTERNATIONAL, S.L. is able to deliver anywhere within the European Union at the following rates:

  • Spanish delivery:  free delivery.

  • Europe ( Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Portugal):   15/20€ (+21% VAT) or free for deliveries over 300€ .
  • Zone 4 (Czech Republic, Greece, Hungary, Ireland, Poland, Slovenia, Slovakia, Estonia, Latvia, Lithuania): 25/30€ (+21% VAT) or free for deliveries over 300€

  • Zone 5 (Finland, Norway, Sweden, Switzerland): 32/35€ (+21% VAT) or free for deliveries over 300€

  • United States and Canada: 35/50€

  • United Kingdom: 25€.  For orders to the U.K. a minimum order of 175€ is required.
  • BENCH WORKS INTERNATIONAL, S.L. will endeavour to dispatch orders within 3-5 working days of acceptance, subject to availability.

  • Please note that because we use carriers to deliver your products, we require a signature and so cannot deliver to PO Box addresses.

  • Please note that with regard to international shipments, you are responsible for any local import duties and taxes that may be charged.

  • Please email info@benchleather.com if you have a special request regarding delivery or if your country does not appear in our list.

 

Customs information

  • If ordering products from benchbags.com for delivery overseas, you may be subject to import duties and taxes, which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you. BENCH WORKS INTERNATIONAL, S.L. has no control over these charges and cannot predict what they might be.

  • Customs policies vary widely from country to country, so you should contact your local customs office for further information.

  • Please be aware that when ordering from benchbags.com, you are considered the 'Importer of Record' and must comply with all laws and regulations of the country in which you are receiving the product. 

 

Delivery Claims

  • In the event of a product not being delivered to you within the expected five working days that delivery should take, please email info@benchleather.com quoting your order number and customer details.

  • BENCH WORKS INTERNATIONAL, S.L. must be informed of any damage that has occurred to a product in transit within 48 hours of that delivery. Please email electrónico a info@benchleather.com  quoting your customer order number.